FAQ

  • Are your products cruelty-free?
  • Yes, VP Boutique Cosmetics is committed to being 100% cruelty-free. We do not test on animals at any stage of production.
  • Are your products safe for sensitive skin?
  • Yes. Our founder, Vicki Porter, focuses on creating performance-driven cosmetics specifically designed to be gentle and safe for those with sensitive skin and eyes.
  • What makes your lipsticks "smudge-proof"?
  • Our Liquid Matte Lipsticks and 
    Velvet Air Whipped Mousse
     formulas use a unique, long-lasting blend designed to provide intense pigment that won't fade, smudge, or flake from morning to night.
  • Where can I find the full ingredient lists?
  • Full ingredient lists (such as Isododecane and Mica for our lipsticks) are available on each individual product page
  • Orders & Shipping.
  • How long does shipping take?
  • Once your order is processed, shipping typically follows standard carrier timelines. We recommend checking your tracking link for real-time updates on your delivery.
  • Do you ship internationally?
  • VP Boutique primarily ships within the United States. For international shipping inquiries, please contact us directly.
  • What payment methods do you accept?
  • We accept all major credit cards and digital payment methods.
  • Can I change or cancel my order?
  • If you need to make changes, please reach out to us via our Contact Us page as soon as possible. Once an order has entered the shipping phase, we are unable to make modifications. 
  • Returns & Satisfaction
  • What is your return policy?

    We stand by our products with a satisfaction guarantee. If you are not happy with your purchase, please contact us within our designated return window to make it right.

    What should I do if my item arrives damaged?

    Please email us at our support address immediately with photos of the damaged item and your order number so we can process a replacement for you.
  • How do I become an affiliate?
  • You can apply for our community-focused Affiliate Program directly on our website to share your love for VP Boutique.

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